Terms and Conditions

1. Acceptance of Terms

By accessing our website and utilizing our clothing tailoring services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.

2. Service Description

We provide professional custom clothing tailoring services, including but not limited to:

• Custom garment design and creation
• Alterations and modifications of existing clothing
• Made-to-measure tailoring services
• Fabric selection and consultation
• Fitting appointments and adjustments

3. Order Process and Measurements

When placing an order for custom tailoring services, you agree to:

• Provide accurate body measurements or attend scheduled fitting appointments
• Clearly communicate your design preferences and requirements
• Review and approve design sketches or samples when provided
• Understand that custom-made garments are created specifically for you based on the measurements and specifications provided

Important: We are not responsible for fit issues resulting from inaccurate measurements provided by the customer. We recommend professional measurement services or in-person consultations for the best results.

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4. Pricing and Payment

All prices are listed on our website and are subject to change without prior notice. Payment terms include:

• A deposit (typically 50% of the total cost) is required to begin work on custom orders
• Full payment must be completed before final delivery of the garment
• We accept various payment methods as indicated on our website
• All prices are inclusive of applicable taxes unless otherwise stated

5. Production Timeline

Production timelines vary depending on the complexity of the garment and current order volume. We will provide an estimated completion date at the time of order confirmation. While we strive to meet all deadlines, unforeseen circumstances may occasionally cause delays. We will notify you promptly of any significant delays.

6. Cancellations and Refunds

Alterations: Cancellations for alteration services may be accepted up to 24 hours before the scheduled appointment, with a full refund of any deposit paid.

7. Modifications and Adjustments

We offer complimentary minor adjustments within 30 days of delivery if the garment does not match the agreed-upon specifications. This does not include changes to the original design or fit adjustments due to customer measurement errors or weight changes.

8. Material Selection and Availability

While we maintain a wide selection of fabrics and materials, availability may vary. If your selected material becomes unavailable, we will contact you to discuss suitable alternatives. We reserve the right to substitute materials of equal or greater quality with customer approval.

9. Intellectual Property

All original designs, patterns, and creative work produced by our tailoring service remain our intellectual property unless otherwise agreed in writing. Customers may not reproduce, distribute, or claim ownership of our original designs.

10. Liability Limitations

We take utmost care in creating quality garments. However, we are not liable for:

• Damage to garments caused by improper care or cleaning
• Natural variations in fabric color, texture, or drape
• Fit issues resulting from inaccurate measurements provided by the customer
• Changes in customer body measurements after final fitting

11. Care Instructions

We provide care instructions for all custom garments. Failure to follow these instructions may void any warranty or adjustment guarantees. We recommend professional cleaning for most tailored garments.

12. Privacy and Data Protection

We respect your privacy and protect your personal information, including body measurements and contact details. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

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13. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after modifications constitutes acceptance of the updated terms.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with applicable local laws. Any disputes arising from these terms or our services shall be resolved through appropriate legal channels in our jurisdiction.

15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us through the contact information provided on our website. We are committed to addressing your inquiries promptly and professionally.